AXQ01092E NAME/TOKEN ALREADY EXISTS, BUT TOKEN DOES NOT POINT TO A VALID PRODUCT BLOCK

Explanation

During Advanced Archive for DFSMShsm initialization, an internal system error was encountered as the product was being established. The most likely cause of the error is that after the current IPL, an older incompatible version of the product was started before the current version was started.

User response

IPL the system before starting the current version of the product. If the problem persists, contact IBM Software Support for assistance.