AXQ00610E RETURN CODE=retcode REASON CODE=rsncode DIAG CODE=diagcode ERR1=err1info ERR2=err2info

Explanation

An error occurred while accessing a media device during Archive or Restore processing. These codes provide more detailed information about the error. All values shown in the message text are hexadecimal values.

User response

For information that is associated with allocation or freeing of a media device that corresponds to a tape device:
  • The first two hexadecimal bytes of the ERR1 information are the values that were obtained from the S99ERROR field from the dynamic allocation request block.
  • The last two hexadecimal bytes of the ERR1 information are the values that were obtained from the S99INFO field of the dynamic allocation request block.
  • The ERR2 value contains the values that were obtained from the S99ERSN field from the dynamic allocation request block.
  • If you cannot resolve errors that are related to the allocation or freeing of a device, contact IBM Software Support.

For information that is associated with a cloud allocation, contact IBM Software Support.