Understanding fault indicators

When the library has a fault, there are messages and indicators that alert the user to the problem.

The library base module has error and warning LEDs on the front panel (see Figure 56 and table 33). Many of the library components have status LEDs which are visible on the rear of the library. The Management GUI provides fault indicators.

The library also produces warning and error event codes. Error events are more serious than warning events and have greater impact on library function. The event codes help explain the fault, isolate the components that are involved, and provide information on how to resolve the issue.

Fault indicators in the management GUI can be found in the following places:
Figure 1. GUI screen

  1. The lower-right status pod on the library GUI shows the library fault status. See 1 in Figure 1

    The color of the status bar indicates if there is an error (red) or warning (yellow). Also, a red "X" (error) or a Yellow Triangle (warning) displays if there is a current fault. A numeral displays to indicate the number of current faults. Click the error or warning icon to see the issues, get the component number at fault, and resolve the problem. The status bar will be green and there will be no warning or error icons when the library if the library is functioning normally.

  2. The graphic display of the library on the right half of the GUI library dashboard displays a warning or error icon on a component that has an issue. 2 in Figure 1

    If a module shows a fault on the front, click the arrow on the library graphic. See 3 in Figure 1. The library graphic will rotate and show the rear panels, so that you can determine which component has the fault.

    Referring to Figure 2, notice that the drives (See 1, and 2) are highlighted in yellow. Place the cursor over the highlighted drives, a pop-up appears to describe the issue.
    Figure 2. GUI screen showing rear panels
  3. Error and Warning Events are listed in the library section of the GUI (Library > Events)
  4. Errors and Warnings can also be viewed in the library logs. These logs can be exported that use the action menu in the GUI library dashboard.
  5. Errors and Warnings are found in various GUI Component menus. See the User's Guide and Library Help pages for more details.

When the library generates an attention event or an error event, support staff can be notified immediately by setting up email event notification or SNMP trap notification. The type of event that generates email notification or SNMP trap notification can be selected to limit the number of events to a specific priority level.