Outbound Files - Reconciliation

To display and manage outbound files in the platform, go to the Messaging menu and click on Live Board. In the section Outbound Files, you can see different boxes that contain outbound files in different statuses. In this document we are going to learn about outbound files with the reconciliation status.

File details are restricted to specific roles. If you do not have access to this part of the platform and need to display some file details, please contact your administrator.

How do outbound files go to the reconciliation queue?

Outbound files board - files reconciled

  • Transaction reconciliation: When at least one of the transactions contained on a file at processed status is reconciled by a PSR (Payment Status Report), the status of the file is updated to reconciled.

  • File reconciliation: When the file itself is reconciled by a PSR, the status of the file is updated to reconciled.

How to identify the PSR that reconciles your file?

  • Click on the files reconciled queue to display the list of files.

  • Find the file you want to view within the list.

  • Click on the Details button.

    • If the file was reconciled directly: select the Notifications tab and the corresponding PSR will be displayed.

      Outbound file reconciliation notification

    • If at least one of the transactions contained on the file is reconciled, such as at Acknowledged or In progress, or Completed: select the Transactions tab, click on the Details button for the reconciled transaction, select the Notifications tab and the corresponding PSR will be displayed.

      Outbound transaction reconciliation notification