Automatic key import feature fails to apply the new encryption keys
In a client/server environment, the latest encryption keys must be applied when you start a Datacap component. If encryption keys are not applied, you receive authentication errors.
Symptoms
In
a client/server environment, when an Datacap component is started
on a client computer for the first time, the component cannot communicate
with the Datacap server.
Authentication errors result.
Causes
This
problem can occur when the automatic key import feature fails to apply
the new encryption keys as expected when you start the component. This
issue impedes communication between the client computer and the Datacap server.
Resolving the problem
Ensure
that you imported the latest keys from the Datacap server keystore by
using the documented procedure in Importing encryption keys
to IBM® Datacap
computers. Restart the Datacap component. If communication
problems still persist, import the keys manually.
To import the keys manually, copy the dcskey.exe file from the Datacap server to the client computer. Then, run the dcskey.exe i command from the Microsoft Windows desktop, either from the command or from a command prompt.