Shutting down Datacap for maintenance
You must stop the Datacap software applications to perform system-wide maintenance, back up your environment, install new Datacap software, or upgrade or remove existing Datacap software.
About this task
Before you stop and restart Datacap, make a note of the Datacap software components that are running on each machine. Whether you are running the software on a single machine configuration or a Datacap network configuration, you must stop and restart the Datacap software in the appropriate sequence.
Procedure
To stop and restart Datacap software:
- Shut down all of the Datacap client software, including Datacap Desktop, Datacap Studio, FastDoc, Maintenance Manager, Datacap Web Client, Datacap Navigator, the Datacap Web Client Upload Service, and the Rulerunner Service.
- Shut down all of the web services such as Datacap Web Client, Report Viewer, Fingerprint Service, and Datacap Web Services.
- Shut down the Datacap Server service.
- Stop the databases.
- Perform these steps in reverse order to restart Datacap.