Problems - close

Use this command to close a problem.

If a service ticket is associated with the problem, a message is added to the service ticket. The message asks the IBM® service team to close the service ticket as well.

To close a problem:

admin.problems[0].close

Output:

{
  "additional_data_1": None,
  "additional_data_10": None,
  "additional_data_11": None,
  "additional_data_12": None,
  "additional_data_2": None,
  "additional_data_3": None,
  "additional_data_4": None,
  "additional_data_5": None,
  "additional_data_6": None,
  "additional_data_7": None,
  "additional_data_8": None,
  "additional_data_9": None,
  "callhome_type": "IPASSW",
  "component": "2308a59e-7e7e-4cac-9e97-e5dbcb13a7e6",
  "count": 1,
  "created_time": "Mar 17, 2014 11:22:06 PM",
  "error_code": None,
  "event_customer_defined_details": "CWZIP8800E The storage node 78N00FM is 
   missing one or more spare drives, if the message persists, contact IBM Support.
   : Cloud Pak System General Event Storage Subsystem : 2308a59e-7e7e-4cac-9e97-e5dbcb13a7e6",
  "event_failing_machine_model": "2076",
  "event_failing_machine_serial": "78N00FM",
  "event_failing_machine_type": "Storwize V7000",
  "event_id": "1f18b143-1caa-4e45-afff-2aae022a7839",
  "event_msg_text": "CWZIP8800E The storage node 78N00FM is missing one or more
   spare drives, if the message persists, contact IBM Support.",
  "notes": (nested object),
  "origin_address": "fd8c:215d:178e:c0de:5ef3:fcff:fe5f:764",
  "problem_files": (nested object),
  "problem_history": (nested object),
  "service_request_number": "12013999000",
  "state": "pending",
  "status": "closed",
  "updated_time": "Mar 17, 2014 11:22:28 PM",
  "url": "/admin/resources/problems/9ef75772-c95b-422f-9b58-daeb0c78e92a"
}

In the output example, the status property shows a value of "closed" if the service ticket was closed.