Obtaining fixes

You can search for and download fixes for your software product.

Procedure

  1. To access the IBM® Support Portal, click here.
  2. Select IBM OMEGAMON® for Storage on z/OS® from the Select a product drop-down list.
  3. Click the Go arrow that is located to the right of the drop-down list. The product support Web page is displayed, including the blue IBM OMEGAMON for Storage on z/OS support list box on the right. The links in this list box go to dedicated Web pages for the product regarding topics such as downloads and troubleshooting. In many cases, using these links leads you to product-specific information more quickly than entering search terms.
  4. Click the Go arrow that is located to the right of the drop-down list. The product support Web page is displayed, including the blue IBM OMEGAMON for Storage on z/OS support list box on the right.
    Tip: The links in this list box go to dedicated Web pages for the product regarding topics such as downloads and troubleshooting. In many cases, using these links leads you to product-specific information more quickly than entering search terms.
  5. To obtain information on APARs:
    1. Click Troubleshoot in the IBM OMEGAMON for Storage on z/OS support list box to access the Troubleshoot support page.
    2. Click APARs in the Browse by document type area to access a list of APARs, with the most recent APARs first.
    3. Enter search terms to find specific types of APARs, as needed.
  6. To obtain information on fixes, fix packs, and other service updates for IBM OMEGAMON for Storage on z/OS, perform the following steps:
    1. Click Download in the IBM OMEGAMON for Storage on z/OS support list box to access the Download support page.
    2. Click the Recommended fixes link to access the Recommended Maintenance Service Levels page.

What to do next

Note: For more information about the types of fixes that are available, see the IBM Software Support Handbook.