Obtaining fixes

About this task

A product fix might be available to resolve your problem. To determine what fixes are available for your IBM® software product, follow these steps:

Go to the IBM Software Support Web site at http://www.ibm.com/software/support.
Select Tivoli in the Select a brand and/or product drop-down list to access the Select a product drop-down list.
Select IBM OMEGAMON for Storage on z/OS in the Select a product drop-down list.
Click the Go arrow that is located to the right of the drop-down list. The product support Web page is displayed, including the blue IBM OMEGAMON® for Storage on z/OS® support list box on the right.
Note: The links in this list box go to dedicated Web pages for the product regarding topics such as downloads and troubleshooting. In many cases, using these links leads you to product-specific information more quickly than entering search terms.
To obtain information on APARs, perform the following steps:
1. Click Troubleshoot in the IBM OMEGAMON for Storage on z/OS support list box to access the Troubleshoot support page.
2. Click APARs in the Browse by document type area to access a list of APARs, with the most recent APARs first.
3. Enter search terms to find specific types of APARs, as needed.
To obtain information on fixes, fix packs, and other service updates for OMEGAMON for Storage, perform the following steps:
1. Click Download in the IBM OMEGAMON for Storage on z/OS support list box to access the Download support page.
2. Click the Recommended fixes link to access the Recommended Maintenance Service Levels page. Information for OMEGAMON for Storage is provided in several places on this page.

For more information about the types of fixes that are available, see the IBM Software Support Handbook at http://www-304.ibm.com/support/customercare/sas/f/handbook/home.html.