Generating decision services for Decision Intelligence

You generate decision services in Decision Intelligence using the Decision Assistant. Once complete, you can refine, test, and deploy your decision service in Decision Designer.

The assistant takes you through the following steps to create your decision service:

Step 1: Setting the scope of the decision
The assistant prompts you to describe the decision you want to automate. The description that you enter must be in natural language. For example:
Create a decision that determines if a customer is eligible for a loan.

or

Calculate sales commissions based on compensation policies.
You are then prompted to provide a business policy. A business policy is a set of guidelines that define business processes, industry practices, or the scope and characteristics of business offerings. You can enter the policy as plain text or using Markdown syntax.
If you do not provide a business policy, the assistant creates one automatically. The policy that the assistant generates is fully editable. For more information, see Reviewing and editing generated business policies.
Based on your input, the assistant generates an initial draft for the decision service.
Step 2: Building the structure of the decision diagram
Starting from the basic diagram generated in step 1, the assistant builds the structure of the decision diagram. It adds input data nodes and decision nodes and draws dependencies between the nodes.
Step 3: Defining rules in natural language
The assistant defines the decision logic that drives each decision by adding rules to the decision nodes in the diagram. In this step, the rules are written in natural language, making it easy for you to understand and review them.
Step 4: Finalizing the decision service
The assistant translates the rules it defined in step 3 into rules written in the Decision Intelligence rule language.
Note: Both the data model and the decision model can be updated in each step.

Refining and editing the generated decision service in Decision Designer

After your decision service is finalized and created, you should go to Decision Designer to review it and make sure that it contains no error.

To open your decision service, go to the Decision Intelligence home page and navigate to the Recent decision automations section. Then, open the decision automation that was created most recently. It contains your decision service.

When Decision Designer opens, you can start reviewing, refining, and testing the models it contains. For more information about performing these tasks, see: