Learn how to identify the service action that is needed to resolve a failure while
booting your operating system.
Procedure
-
Was the system recently installed, serviced, moved, or upgraded?
| If |
Then |
|---|
| Yes: |
Ensure that all cables are properly seated in the connection path to the designated boot
device. This ends the procedure. |
| No: |
Continue with the next step. |
-
Petitboot displays all recognized bootable images to use by default. Is the boot image
recognized by Petitboot?
| If |
Then |
|---|
| Yes: |
Continue with the next step. |
| No: |
Select the Petitboot menu option to refresh the boot images. If the problem persists, go to
Resolving a storage device problem. This ends the procedure. |
-
Does an operating system error occur during the boot?
| If |
Then |
|---|
| Yes: |
Recover the operating system with the tools provided for the operating system. If that does
not resolve the problem, reinstall the operating system. This ends the procedure. |
| No: |
Reinstall the operating system. This ends the procedure. |