Log files

The Aspera® log file includes detailed transfer information and can be useful for review and support requests.

To view the Aspera log, go to Tools > View Log.

Reveal the log file location

To review logs of other components, click Open Logs Folder: 

homedir/Library/Logs/Aspera/

The following files are available in the log folder. Older logs are stored with the same file name, which is appended with incremental numbers (for example, ascmd.0.log).

File name Contents
ascmd.log File browsing and manipulation in the GUI
aspera-scp-transfer.log FASP® transfer events
async.log Aspera Sync events

To set the logging level for transfers, open the My Preferences dialog by clicking Tools > Preferences or by clicking Preferences in the menu bar of the application window.

The five logging levels to select from are: Off, Error, Warn, Info, and Debug. The system default is Info.

If you find that logs are being overwritten before long transfers of many files are complete, you can increase the log size.