Learning more

About troubleshooting
Troubleshooting is a systematic approach to solving a problem. The goal is to determine why something does not work as expected and how to resolve the problem.

About connectivity problems
Connectivity problems typically involve multiple systems, including software, hardware, and communications. The best way to troubleshoot connectivity problems is through a process of elimination.

About fixes and updates
If you encounter a problem with WebSphere Service Registry and Repository (WSRR) software, first check the WSRR product support home page to confirm that your software is at the latest maintenance level, and to see if IBM has already published an individual fix to resolve your problem.

About messages
When you receive a message from WebSphere Service Registry and Repository, you can often resolve the problem by reading the entire message text and the recovery actions that are associated with the message.

About performance problems and hangs
Performance problems arise in many different situations. A hang is one type of performance problem in which users wait for a response for an indefinite period of time. Troubleshooting techniques for hangs are similar to the techniques you use for other performance problems.