Release notes - July 2025

Application build: 2.33.34

As IBM Support Insights (IBM SI) continues to evolve, here are the details of the application's current progress.

Fixed issues and upgrades

Following is a list of improvements and new implementations in the application.

Inventory management

  • The Service analysis tab is now enhanced with an additional sub-tab - Service level diversity.
  • Users can now see a visual representation of the variety of service levels for different combinations of machine type + model from their client's inventory.

General updates

  • You can now export all assets or a subset of them from a particular change request's affected inventory table in the Change requests page.
  • The Case history table in the Case metrics tab of the TAM reports page now has additional data points - Subject and Product.

Known issues and limitations

Following is a brief outline of usability constraints or challenges in the current version of the application.

Area Issue Workaround
Inventory management - General The values in the Uncovered section of the Hardware coverage widget could contain duplicates. To be fixed in a future release.

As a temporary workaround, you can export the data and have the duplicated values removed based on the devices' serial number.

Inventory management - General The values in the Vendor recommended OS versions column are not searchable while in View services table mode. To be fixed in a future release.
Risks & Recommendations - General Some OS/Firmware alerts might be missing if multiple data collection methods are used. To be fixed in a future release.

For a detailed list of the application's current known issues, please view the designated file here.