Executing a runbook

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A runbook is a set of predefined actions that are meant to resolve a fault condition associated with an alert. For example, a Memory utilization 100% alert might have an associated runbook that automatically restarts the resource associated with that alert. If a runbook has been set up for a specific alert, then you will see a large dot Big dot icon in the alert's Runbook column. Click the dot to open the alert sidebar, from where you can launch the runbook.

About this task

A runbook can be fully automatic, which means that clicking a button runs all of the predefined actions in order. Alternatively, you might be required to manually run some or all of the steps of the runbook.

Procedure

  1. Identify alerts that have an associated runbook.
    • Flat alerts, that is, alerts that are not part of an alert group, that have an associated runbook, have a large dot Big dot icon immediately visible in their Runbook column.
    • Alerts that are part of an alert group, that have an associated runbook also have a large dot Big dot icon in their Runbook column, but you must first open the alert group in order to see the alert. Open an alert group by clicking the Down chevron icon Downward-pointing chevron icon on the parent alert group row.
  2. Click the large dot Big dot icon in the Runbook column for the alert of interest.
    A side panel that contains multiple information sections opens in the table. The Runbook section is open.
    The Runbook section provides the following information:
    Name
    Name of the runbook.
    Description
    Description of the runbook.
    Type
    Type of runbook; options are:
    • Manual: indicates that the runbook is fully manual or semi-automated, requiring you to perform at least some of the steps manually.
    • Automated: runbook containing automations only. When you execute the runbook, you must select the automation and then click Run.
    Rating
    Average rating out of five provided for this runbook following execution.
    Success rate
    Percentage of successful executions of the runbook, based on operator indication following runbook execution.
  3. Click Execute runbook.
    This action displays the Runbook page, where you can check the runbook parameters and then either launch the entire runbook, if this is an automated runbook, or execute the runbook step by step, if this is a manual runbook. For more information on how to run a runbook, see the steps 4 to 11 in the related link at the end of this topic.

Results

Once the runbook has been executed, you are automatically redirected back to the Alerts page.