Resolving database problems - missing table or portal server database

Database problems caused by a missing table or Tivoli® Enterprise Portal Server database, or by a mismatch between the portal server version and the version record in the database, can be resolved by reconfiguring the portal server.

Diagnostic and corrective actions

1. To reconfigure the portal server, open Manage Tivoli Monitoring Services, right-click the portal server, and select Reconfigure. If the problem persists, run one of the following commands and set the correct password in the window that is displayed:
   • For an SQL database, cnpsdatasource.exe
   • For a DB2® database, db2datasource.exe
2. To reconfigure the portal server, take one of the following steps:
   • On the GUI interface, open Manage Tivoli Monitoring Services right-click the portal server, and select Reconfigure.
   • On the command-line interface, run the ./itmcmd config -A cq command.
3. Run the buildpresentation script.