Increasing the alert severity

For example, if the department that it affects has a mission critical function in the business. For the purposes of this tutorial, the departments in the business whose function is mission critical are the data center and transaction processing units.

To perform this task, the policy must iterate through each of the Department data items that are retrieved in the previous step. For each Department, it must test the value of the Name field against the names of the two departments in the business that have mission critical functions. If the Department name is that of one of the two departments, the policy must increase the severity of the alert to Critical.

Count = Length(MyDepts);
					
While (Count > 0) {
					
    Index = Count - 1;
    MyDept = MyDepts[Index];
					
    If (MyDept.Name == "Data Center" || MyDept.Name == "Transaction Processing") {
        @Severity = 5;
    }
					
    Count = Count - 1;
					
}

Here, you use a While loop to iterate through the elements in the MyDepts array. MyDepts is the array of Department data items that were returned previously in the policy by a call the GetByLinks.

Before the While loop begins, you set the value of the Count variable to the number of elements in the MyDepts array. Each time the loop runs, it tests the value of Count. If Count is greater than zero, the statements inside the loop are executed. If Count is less than or equal to zero, the statements are not executed. Because Count is decremented by one each time the loop is performed, the While loop runs once for each data item in MyDepts.

A variable named Index is used to refer the current element in the array. The value of Index is the value of Count minus one, as Netcool®/Impact arrays are zero-based structures whose first element is counted as zero instead of one.

Inside the loop, the policy uses an If statement to test the name of the current Department in the array against the name of the two mission-critical business departments. If the name of the current Department matches the mission-critical departments, the policy sets the value of the Severity field in the alert to 5, which signifies a critical severity.