Creating event management tools

You can create tools that are executed from right-click menus in event lists or when users click a widget. Different tool formats are supported. You can configure prompts in which users can write information that is required to run tools, for example, log-in credentials. Writing tools is one way of providing launch-in-context integrations from the Web GUI to other products.

The high-level process for tools is as follows:

1. Decide on the tool type.
2. Write the code that underpins the tools. Decide if any new prompts are needed.
3. If prompts are needed, write and define the prompt.
4. Define the tool. Write the code that you defined in step 2 into the tool definition and declare the prompts that you want to include.
5. Decide where you want to locate the tool in the event list right-click menus.
6. Define an entry for the tool in the menu, or create a new submenu for the tool.
7. Add the tool as a click-action to widgets.