Summary

The following table provides a summary of the Gateway for Amdocs CRM.

Table 1. Summary
Gateway target

Amdocs CRM version 7.5

Note: For details of the versions of Amdocs that this gateway supports, see Compatibility.
Gateway executable name nco_g_amdocscrm
Package Version

2.0

Gateway supported on For details of supported operating systems, see the following Release Notice on the IBM Software Support website:http://www-01.ibm.com/support/docview.wss?uid=swg21572340
Connection Interface

Amdocs CBO API

Configuration files

$OMNIHOME/gates/amdocscrm/amdocscrm.map

$OMNIHOME/gates/amdocscrm/AMDOCSCRM.props

$OMNIHOME/gates/amdocscrm/amdocscrm.rdrwtr.tblrep.def

The following versions of the dependencies are the minimum requirements. The latest GA versions of the dependencies should be used.

$OMNIHOME/gates/amdocscrm/amdocscrm.sql

$OMNIHOME/gates/amdocscrm/amdocscrm.startup.cmd

$OMNIHOME/gates/amdocscrm/amdocscrm.script

$OMNIHOME/gates/amdocscrm/httpTransport.properties

Requirements

A currently supported version of Tivoli Netcool/OMNIbus

Amdocs Web Application 7.5 must be installed on the Netcool server and the TestCboInstallCpp client must be configured to connect to the Amdocs server.

Oracle 10.2 must be installed on the Netcool server.

OMNIbus-arch-gateway-libngtktk-2_x

OMNIbus-arch-gateway-libngjava-3_x

Omnibus-arch-common-transportmodule-3_x

OMNIbus-arch-gateway-libtal-4_x