Order to cash transactions

There are several important things to monitor within your order to cash transactions.

When reviewing your order to cash transactions, check that the order is fulfilled, the shipment shipped on time, the invoice was generated, and the payment was processed. Notice any errors or rejections that occurred. If a document was canceled or rejected, look at the reason code within the Status history pane. You can also consult InFlight for more information about a document, or contact your trading partner if you need further details beyond that. If a milestone was completed later than originally planned, refer to InFlight to validate that the sequence of the documents is reflected accurately in BTI