Metadata access for quality improvements
Anonymized metadata is used to improve the quality of service and to enhance the product offering.
A subset of the metadata from all of the instances is aggregated and condensed for further
analysis. The data that is used is anonymized:
- It does not include instance-specific metadata
- It does not include customer-specific metadata such as IP addresses
For example, the aggregated metadata contains such information as the number of different types of storage systems or the number of different firmware levels for the storage systems that are monitored. The aggregated metadata might contain GUI and usage metrics, but it doesn't contain the names, the serial numbers, or the IP addresses of the storage systems.