Tutorial: Exporting and uploading performance data for a SAN Volume Controller system

In this tutorial, you export performance data for a SAN Volume Controller to a compressed package and upload it to a support ticket. You can also send the package to IBM® Support.

1. Go to Main menu > Inventory > Storage systems. If you are in the storage systems details page, from the System actions drop-down, select Export performance data.
   Classic UI: In the menu bar, select the type of storage system. For example, to create a compressed file for a block storage system, go to Resources > Block Storage Systems. Right-click the storage system and select Export Performance Data.
2. Click the overflow menu towards the end of SAN Volume Controller system row and click Export performance data. If you are in the classic UI, right-click the SAN Volume Controller system, then click Export Performance Data.
3. For the Export type, specify whether to download performance data to a local file or to download it to a local file and upload it to a support ticket. For this scenario, select Upload to Ticket.
   You must select the ticket number from the list or manually type it in the Ticket field.
4. Select a time range for the support package.
   Typically, the time range includes the time when the performance problem occurred.
5. Optional: Select the Volume performance data and click Export.
   A task is started and shown in the tasks icon in the top menu bar.
6. When the task is complete, click the Download icon in the task to save the file locally.