HWNPM4300E Access to the agent or device has been denied. Ensure that valid credentials have been specified for agent agent name.
Explanation
When attempting to retrieve performance statistics for the device, access was denied by the device or the device agent. Therefore no performance statistics could be retrieved. No performance data will be inserted for the device in this time period. The next performance data sample recorded into the database might represent an average over more than the configured interval length.
Action
Ensure that the correct agent address has been specified, and that the specified credentials are valid and will allow access to the device or agent for performance data collection. The credentials usually consist of a username and password, but can also encompass other security related parameters such as ssh keys or authentication tokens, depending on the type of device or agent being accessed and, where applicable, the access method selected.