HWNPM4185W The device agent did not return all performance statistics data for this time interval. The incomplete data is being processed.
Explanation
IBM Spectrum Control expects to receive performance data for ports, ranks, and volumes from the device and device agent. One or two of these types of data was not received as expected. This usually indicates that there is a problem with the device itself, the native device interfaces, or the device agent.
In the rare case that there are no ranks or no volumes defined on the device, this message can safely be ignored because then no rank or volume statistics will be sent by the device. However, in that case it is not necessary to run a performance monitor for the device because there is no performance to be measured.
Action
Ensure that the device and the native device interfaces are operating normally. Ensure that the device agent is operating normally. It might be necessary to view error and/or trace logs for your device and/or device agent. Contact your IBM service representative for help, if necessary.