HWNEP0249W The connection to the storage device failed. The error code is error_code.

Explanation

The External Process connection to the storage device failed with the specified error code. Please check the log details for more info.

Error codes :
  • 0 : There is no connection for the specified device
  • 2 : No SSH server found on the device
  • 3 : Unsupported version
  • 4 : The connection to the device failed
  • 5 : Authentication failed
  • 6 : Unknown host
  • 7 : The passphrase is wrong
  • 8 : The passphrase is missing
  • 9 : Unknown error
  • 10: ESSNI not available
  • 11: Private key not found
  • 12: Invalid format for the private key

Action

Verify the connection to the storage device and the user credentials. Check the message and trace logs to get to the root cause.