BPCUI0508E Cannot connect to the rollup server rollup_server on port host_port.

Explanation

The rollup server cannot be contacted on the specified port.

Action

To resolve the issue, try the following actions:
  • Ensure that you enter the correct host address and port.
  • Verify that the local area network is available and a firewall is not preventing network access to product services.
  • Check the status of the rollup server.
  • Ensure that the Device server is running properly.
  • Ensure that the database is running properly.
  • Verify that the database repository is available.
  • Verify that the related database service is active.
  • Check for error messages in the server log files.