BPCSS2032E Opened ticket ticket number, but the log package for the device with serial number device serial number was not created, because the CLI Command issued for the storage system failed.
Explanation
The log package for the device was not created or collected, because the CLI Command issued for the storage system failed.
Action
Open a support case at https://www.ibm.com/mysupport/ and describe the problem. Don't forget to include the URL of your IBM Storage Insights service.