BPCSS0138E The data collector wasn’t upgraded because the extraction of the data collector upgrade package took too long to complete. The default time in which the extraction should complete is 10 minutes.
Explanation
During the upgrade process, the upgrade package took too long to extract. This problem may occur because your host machine does not have enough memory to perform this operation. When this problem occurs, the upgrade of the data collector can’t be completed.
Action
Verify that the host machine has sufficient free memory space to perform the operation. If needed, free up some memory on the drive. For information about memory requirements for the data collector, see https://www.ibm.com/docs/en/storage-insights?topic=started-before-you-begin-checklist.
After you free up some memory on the host machine, try to upgrade the data collector manually. If the problem persists, open a support case at https://www.ibm.com/mysupport/. Don't forget to include the URL of your IBM Storage Insights service.