BPCSS0037W The device cannot be reached.
Explanation
The current attempt to retrieve a set of performance data from the device failed.
No performance data is inserted for the device in this time period.
The next performance data sample that is recorded into the database might represent an average over more than the configured interval length.
The immediate operation of the running performance monitor is unaffected.
Action
If the problem persists for an hour or longer, ensure that your device and data source (if applicable) are operational.
Also, ensure that a network path exists between the IBM Spectrum Control server and the device or data source, including any appropriate firewall pass-throughs.
If nothing is wrong with the device or device agent, or with the network path, try canceling and restarting the performance monitor job.
If the problem is still not resolved, contact IBM Support.