BPCSS0025E Access to the agent or device is denied. Ensure that valid credentials are specified for agent agent name.
Explanation
When retrieving performance statistics for the device, access is denied by the device or the device agent.
Therefore, no performance statistics could be retrieved.
No performance data is inserted for the device in this time period.
The next performance data sample that is recorded into the database might represent an average over more than the configured interval length.
Action
Ensure that the correct agent address is specified. Ensure that the specified credentials are valid and allow access to the device or agent for performance data collection.
The credentials usually consist of a user name and password, but can also encompass other security-related parameters such as ssh keys or authentication tokens.
The type of credentials used depends on the type of device or agent that is being accessed and, where applicable, the access method selected.