Administering Watson Assistant

After you install Watson™ Assistant, there are several options for customizing your instance of the Watson Assistant service on top of IBM® Cloud Pak for Data.

About Watson Assistant

Watson Assistant consists of various resources, including microservices, data sources, and a training component. When you understand the different parts that comprise Watson Assistant, you can better manage your service resources. For information about the service architecture, see the service architecture information in IBM Cloud Docs.

Provisioning the service

Permissions you need for this task:
You must be an administrator of the Red Hat® OpenShift® project to manage the cluster.
You can provision up to 30 instances of Watson Assistant per deployment of Watson Assistant. To provision an instance of the Watson Assistant service, complete the following steps:
  1. From the IBM Cloud Pak for Data web client menu, click Services > Instances.
  2. From the instances page, click New instance.
  3. From the catalog page, select the Watson Assistant service.
  4. Click New instance.
  5. From the new service instance page, complete the following fields: Instance name, Description, and Choosing a Deployment. Then, click Create.
  6. Click Launch tool to go to the assistant.

After the new instance is created, the web client displays information about the new service instance, including its URL and credentials (Bearer token), under Access information on the About this instance page.

For more information about other administrative tasks that you can perform for the service, see Installing Watson Assistant.

Giving users access to an instance

After you provision an instance, you can share the URL for the product user interface with other users. However, those users can only log into the product user interface if you give them access.

If you plan to use SAML for single sign-on (SSO), complete Configuring single sign-on before you add users. If you add users before you configure SSO, you will need to re-add the users with their SAML ID to enable them to use SSO.
  1. From the IBM Cloud Pak for Data web client menu, click Administration > Access control.
  2. Click the Users tab, and then click Add users. Specify the user’s full name, username, email address, and password. Then, click Next.
  3. Click either Assign roles directly or Add to an existing user group if one exists. Then, click Next.
  4. Set the user’s roles, and then click Next.
  5. If the information looks correct, then click Add.

Before people can create search skills in Watson Assistant, they need to have access to a Watson Discovery instance. Add to the Watson Discovery instance those people who need to be able to add new data collections to or query from existing collections by using a search skill.