On the Content Platform Engine server, you can create a document with the default storage area set to the FileNet® Image Services fixed content device. The new document information is stored in two surfaces on the FileNet Image Services server.
The first surface stores the content of the FileNet P8 document and has a different document number than the FileNet Image Services document.
The second surface stores the FileNet Image Services document class and family that is mapped on FileNet P8.
The document displays correctly both on FileNet Image Services with IDM Desktop, and on FileNet P8 with the administration console.
However, if you erase the document class or family information from the FileNet Image Services system, the document properties are not deleted from FileNet P8.
In this case, the document properties that are stored on FileNet P8 are orphaned and the document is no longer displayed in the administration console.
Although, no errors are recorded in the FileNet Image Services log, an error is recorded in the Content Platform Engine log.
To correct this discrepancy, you must explicitly delete the document properties on the Content Platform Engine server.