Configuring notifications settings

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You can use notifications to send email and SNMP traps about IBM® Electronic Service Agent™ activity to the locations you specify.

About this task

You can use the IBM Electronic Service Agent graphical user interface to specify these notifications.
Tip: You can also use the esacli notificationSettings command to specify notifications. For information, see esacli notificationSettings.

To specify notifications, follow these steps:

Procedure

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from left navigation.
  3. Click Notifications and enter the information for the email notifications and SNMP traps you want to send.
  4. Click Save Settings.
  5. Click Save and Send Test Notification to save the settings and send a test notification.