Browsers for IBM Electronic Service Agent

It is recommended that you use one of the following browser to run the IBM® Electronic Service Agent™ graphical user interface.

Browsers used as the IBM Electronic Service Agent graphical user interface might be on systems running different operating systems. Although other browsers might work when viewing the Electronic Service Agent graphical user interface, the following browsers are supported on the indicated operating systems:

  • Mozilla Firefox.base.rte 3.6.25.2 is the latest version built for AIX.
  • Microsoft™ Windows™ Internet Explorer 8 and later for use on Microsoft Windows operating system.
  • Mozilla Firefox v52.0 and later for use on Microsoft Windows, Red Hat Enterprise Linux™ (RHEL) and SUSE Linux operating systems.
  • Google Chrome v70.0 and later for use on Microsoft Windows operating system.
  • Microsoft Edge for Microsoft Windows 10 operating system.