Configuring service information collection

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You can specify the type of information that you want IBM® Electronic Service Agent™ to collect, and the time and frequency for the collection.

About this task

You can use the IBM Electronic Service Agent graphical user interface to configure service information collection.
Tip: You can also use the esacli serviceSettings command to configure service information collection. For information, see esacli serviceSettings.
To configure service information collection, follow these steps:

Procedure

  1. Access and log in to the IBM Electronic Service Agent graphical user interface.
  2. Click Settings menu from left navigation.
  3. Click Service Information.
    The Service Information Settings page is displayed.
  4. Specify the information that you want IBM Electronic Service Agent to collect.
    You can enable IBM Electronic Service Agent to collect hardware, software, and system configuration information.
  5. Specify the collection time and frequency for each type of information that you want IBM Electronic Service Agent to collect.
  6. Click Save Settings to save your selections.