Changes to the user interface make completing tasks easier.
Hover over a field to see related information without
having to leave the record
Hover windows are enabled on some
fields so that you can hover over the field and see information about
the record that is specified in the field. For example, you can hover
over the Asset field in a work order to see
the status of the asset. Learn more about hover
windows
Buttons next to text boxes provide quick access to
the actions you frequently use
You can add the buttons for
the menu items that are most frequently used. Adding buttons next
to fields means that it takes fewer clicks to get to the actions you
require to complete your tasks. Learn more about adding
buttons next to text boxes
View related information for a record in a Result
Set Portlet
You can now view information that is related to
the main record of the result set. For example, you can now display
the first and last name of the owner of an incident, instead of only
the User ID which may not be useful. Learn more about related
information in Result Set Portlet
Edit mode ensures that no one else can edit a record
while you are making changes
When you want to modify a record,
you put it in edit mode so that other users can view the record, but
cannot change it. Edit mode reduces refetch errors that occur when
two users edit a record in the same application at the same time.
Records are released from edit mode if you use the Go To menu,
return to the List tab, page through a record,
or log out. Saving the record, clicking a link to another application,
or closing your browser without logging out do not release the record
from edit mode. If records are inadvertently left in edit mode, your
administrator can release the records in the new Record Release application.
Applications where you can enable edit mode include the Work Order
Tracking application, the Changes application, and the Activities
and Tasks application. Learn more about
edit mode
Side navigation menu makes moving around the user
interface and completing tasks easier
You now have the option
to use a new collapsible navigation menu on the left side of the user
interface. Most of the toolbar buttons and all of the actions that
were previously available under the Select Action menu
are in the side navigation menu. The Select Query option
is moved into the Available Queries section
of the navigation menu. The actions are more visible in the side navigation
menu and some require fewer clicks to get to, which reduces the amount
of time it takes to complete your tasks. The side navigation menu
also includes a search field with the type-ahead feature enabled so
that you can quickly search for menu items, such as applications and
queries. To reduce horizontal scrolling when the side navigation menu
is turned on, you can enable vertical labels. Learn more about the
side navigation menu
Menu item provides quick access to your recent applications
From
a menu item in the side navigation menu or from the Go
To menu, you can access a list of your most recently used
applications. The applications in the list differ depending on the
user, the browser, and the language of the database.
Modernized user interface helps users be more efficient
A new
skin is available that modernizes the user interface and includes more visible
Home and Go To buttons. Labels for each field are
placed above the field, rather than to the left of the field. This reduces horizontal scrolling when
the side navigation menu is enabled, but also has the benefit of compacting applications
horizontally.