Call Home - list configuration parameters

Lists the configuration parameters for the Call Home feature. When enabled, this feature can monitor, track, and capture system hardware errors and service information, and report them to IBM® Support. The command-line interface for the console uses a local cache. There are two commands:

admin.callhome

This command displays the configuration parameters for the Call Home feature that are stored in the local cache. If there are no values in the local cache, the command retrieves the most recent configuration parameters for the Call Home feature from IBM Cloud Pak System Software for x86, places them in the local cache, and displays them.

admin.callhome.refresh()

This command retrieves the most recent configuration parameters for the Call Home feature from IBM Cloud Pak System Software for x86, places them in the local cache, and displays them.

Output:


{
  "callhome_collect_logs": True,
  "callhome_create_service_ticket": True,
  "callhome_upload_logs": True,
  "company_address_line1": "123 abc st",
  "company_address_line2": "suite 3",
  "company_address_line3": "",
  "company_alternate_email": "jdoe2@bigbox.com",
  "company_alternate_fax": "",
  "company_alternate_phone": "555-345-6789",
  "company_city": "Minneapolis",
  "company_contact_name": "John Doe",
  "company_contact_preference": "email",
  "company_country_or_region": "US",
  "company_fax": "555-234-5678",
  "company_language_preference": "English",
  "company_name": "Big Box Company",
  "company_pager_number": "555-456-7890",
  "company_phone": "555-123-4567",
  "company_phone_extension": "2",
  "company_postal_code": "55556",
  "company_primary_email": "jdoe1@bigbox.com",
  "company_state_or_province": "MN",
  "ftp_proxy_enabled": False,
  "ftp_proxy_host_name": "",
  "ftp_proxy_port": "",
  "ftp_proxy_pw": "",
  "ftp_proxy_requires_authentication": False,
  "ftp_proxy_user": "",
  "http_proxy_enabled": True,
  "http_proxy_host_name": "172.15.248.104",
  "http_proxy_port": "3128",
  "http_proxy_pw": None,
  "http_proxy_requires_authentication": False,
  "http_proxy_user": "",
  "system_additional_information": "Email Nick for access to the system",
  "system_address": "123 abc st",
  "system_aisle": "5",
  "system_altitude_in_meters": "500",
  "system_building": "102",
  "system_city": "St. Paul",
  "system_country_or_region": "US",
  "system_floor": None,
  "system_height_in_centimeters": "52",
  "system_phone": "555-567-8901",
  "system_phone_extension": "3",
  "system_postal_code": "55555",
  "system_room_number": "100",
  "system_row": "2",
  "system_state_or_province": "MN"
}
The available parameters use a certain naming convention, depending on the category they belong to:
  • Parameters that start with callhome are used for the call home configuration.
  • Parameters that start with company are used for the company contact information.
  • Parameters that start with ftp_proxy and http_proxy are used for the proxy configuration in case the system cannot access IBM directly.
  • Parameters that start with system are used for the system information.
callhome_collect_logs
Collect log files if a Call Home event occurs. This option can be specified only if the callhome_create_service_ticket parameter is set to true.
callhome_create_service_ticket
Create a service ticket with IBM Support if a Call Home event occurs.
callhome_upload_logs
Upload log files if a Call Home event occurs. This option can be specified only if both the callhome_create_service_ticket and callhome_collect_logs parameters are set to true.
company_address_line1
The company street address line 1.
company_address_line2
The company street address line 2.
company_address_line3
The company street address line 3.
company_alternate_email
The company alternative email.
company_alternate_fax
The company alternative fax number.
company_alternate_phone
The company alternative phone number.
company_city
The company city.
company_contact_name
The name of the company contact person. This parameter is required.
company_contact_preference
The contact preference for the company contact person. Valid options are: email, mail, voice, pager, and fax.
company_country_or_region
The company country or region. This parameter is required.
company_fax
The company fax number.
company_language_preference
The language preference for the company contact person.
company_name
The company name. This parameter is required.
company_pager_number
The company pager number.
company_phone
The company telephone number. This parameter is required.
company_phone_extension
The company telephone extension number.
company_postal_code
The company postal code.
company_primary_email
The company email address. This parameter is required.
company_state_or_province
The company state or province.
ftp_proxy_enabled
Enables or not the use of an FTP proxy server to send large files to IBM. If set to true, you must also set the ftp_proxy_host_name and ftp_proxy_port parameters.
ftp_proxy_host_name
The host name or IP address of the FTP proxy server.
ftp_proxy_port
The port number of the FTP proxy server.
ftp_proxy_pw
The password for the user to access the FTP proxy server.
ftp_proxy_requires_authentication
Specifies if the FTP proxy server requires authentication. If set to true, you must also set the ftp_proxy_user and ftp_proxy_pw parameters.
ftp_proxy_user
The user identifier to access the FTP proxy server.
http_proxy_enabled
Enables or not the use of an HTTP or HTTPS proxy server to communicate with IBM. If set to true, you must also set the http_proxy_host_name and http_proxy_port parameters.
http_proxy_host_name
The host name or IP address of the HTTP or HTTPS server.
http_proxy_port
The port number of the HTTP or HTTPS proxy server.
http_proxy_pw
The password for the user to access the HTTP or HTTPS proxy server.
http_proxy_requires_authentication
Specifies if the HTTP or HTTPS proxy server requires authentication. If set to true, you must also set the http_proxy_user and http_proxy_pw parameters.
http_proxy_user
The user identifier to access the HTTP or HTTPS proxy server.
system_additional_information
Additional information about the system.
system_address
The street address where the system is located. This parameter is required.
system_aisle
The aisle in the building where the system is located.
system_altitude_in_meters
The altitude, in meters, of the building where the system is located.
system_building
The building where the system is located. This parameter is required.
system_city
The city where the system is located. This parameter is required.
system_country_or_region
The country or region where the system is located in. This parameter is required.
system_floor
The floor in the building where the system is located in.
system_height_in_centimeters
The system height, in centimeters.
system_phone
The telephone number at the place where the system is located. This parameter is required.
system_phone_extension
The telephone number extension at the place where the system is located.
system_postal_code
The postal code at the place where the system is located. This parameter is required.
system_room_number
The room number where the system is located in.
system_row
The row in the building where the system is located in.
system_state_or_province
The state or province where the system is located in. This parameter is required.