Exporting offenses

Export offenses when you want to reuse the data or when you want to store the data externally. For example, you can use the offense data to create reports in a third-party application. You can also export offenses as a secondary long-term retention strategy. Customer Support might require you to export offenses for troubleshooting purposes.

You can export offenses in Extensible Markup Language (XML) or comma-separated values (CSV) format. The resulting XML or CSV file includes the parameters that are specified in the Column Definition pane of the search parameters. The length of time that is required to export the data depends on the number of parameters specified.

Procedure

  1. Click the Offenses tab.
  2. Select the offenses that you want to export.
    To select multiple offenses, hold the Control key while you select each offense.
  3. Choose one of the following options:
    • To export the offenses in XML format, select Actions > Export to XML.
    • To export the offenses in CSV format, select Actions > Export to CSV
      Note: If you use Microsoft Excel to import the CSV file, you must select the correct locale to ensure that the data displays correctly.
      .
  4. Choose one of the following options:
    • To open the file for immediate viewing, select Open with and select an application from the list.
    • To save the file, select Save File.
  5. Click OK.

    The file, <date>-data_export.xml.zip, is saved in the default download folder on your computer.