Backup unable to find storage directory error

38750164 - Backup: Unable to find storage directory error.

Explanation

The Backup Repository Path determines where backups are stored. By default, backups are stored in /store/backup. Administrators can configure the Backup Repository Path parameter on the Backup Recovery Configuration page on the Admin tab. If the system can't detect the Backup Repository Path, the backup can't complete successfully. For example, the path might not be found if there is an external storage mount failure.

User response

To resolve this issue, select one of the following options:

On the Backup Recovery Configuration page, change the value for the Backup Repository Path to a file path that exists and has enough storage space for a backup. Deploy your changes, and then run the backup again.
If the Backup Repository Path is pointing to external storage, verify that the mounted storage failed. If so, resolve the storage mount issue, and then run the backup again.