An error occurred when the log files were collected

38750141 - Collecting the required support logs failed with errors. See System and License Manager.

Explanation

Errors were encountered while the log files were being collected. The log file collection failed.

User response

To view information about why the collection failed, follow these steps:

  1. Click System and License Manager in the notification message.
  2. Expand System Support Activities Messages.
  3. View additional information about why the log file collection failed.