Standby high-availability (HA) system failure

Explanation

The status of the secondary appliance switches to failed and the system has no HA protection.

User response

Review the following resolutions:

• Restore the secondary system.

  Click the Admin tab, click System and License Management, and then click Restore System.

• Inspect the secondary HA appliance to determine whether it is powered down or experienced a hardware failure.
• Use the ping command to check the communication between the primary and standby system.
• Check the switch that connects the primary and secondary HA appliances.

  Verify the IPtables on the primary and secondary appliances.

• Review the /var/log/qradar.log file on the standby appliance to determine the cause of the failure.