Managing tenant settings

Tenant settings enable the system administrator to manage behavior settings at an environment and a feature level. Default tenant settings are applied as part of the onboarding process to IBM® Sterling Intelligent Promising. You can change these tenant settings later by using the user interface (UI) or an API.

About this task

You can use tenant settings to manage system behavior such as:
  • Location
  • Time zone
  • Shipping
  • Inventory

Procedure

  1. Log in to Order Hub.
  2. To open the Tenant configurations page, from the menu, click Tenant.
  3. View the Location and Unit of measure Default shipping weight settings that are applied as part of the onboarding process.
  4. View the following Setting preferences:
    Inventory availability lookup window
    The maximum number of days allowed to search for inventory.
    Maximum shipping commitment days
    The maximum number of days that an item can be promised or fulfilled
    Inventory reservation expiration time
    The maximum amount of time that you can reserve inventory before it expires.
    Max consumption days
    Determines how far into the future capacity is exposed for order promising.
    Value set to 1
    Indicates that the seller only intends to accept orders for same-day fulfillment. Once the capacity for the current day is fully consumed, no additional orders are accepted.
    Value set to 2 or more
    Allows the seller to accept orders for future fulfillment dates, up to the number of days specified. However, setting a high value increases the seller’s commitment. IBM Sterling Intelligent Promising considers the product available to sell across the entire range, if fulfillment tasks are completed within that window.
  5. View the following Enabling features that you can activate.
    Segment rebalancing
    Enables segment allocation and sets the rebalancing frequency to every 6 hours at a minimum.
    To activate this feature, toggle the Enable allocation option to On and enter the number of hours for the Set allocation frequency option.
    The minimum time that you can set to rebalance your inventory is 6 hours and it is set to 0 by default. If the time is set to 0, reallocation is not enabled but the allocation for the supply sync still occurs. For more information, see Tenant settings.
    Delivery method always published
    Publishes the delivery method even when the fulfillment is disabled.
    You can select the Ship or Pick up delivery method.
    Unplanned inventory rules
    Considers the unplanned inventory rule.
    To activate this feature, toggle the Unplanned inventory rules enabled option.
    Availability type considerations
    A filter that determines the shortages to be considered against unplanned inventory based on availability type.
    The possible values are SELL and SCHEDULE. Both SELL and SCHEDULE shortages are consumable against unplanned consideration.
    Tag settings
    Enables the tag-based inventory availability and event publishing behavior for tagged and untagged items.
    To activate the feature, toggle the Use tag controlled availability button.
    Enable tagged inventory for untagged inventory controls whether untag availability is returned as the aggregation of tagged and untagged availability in search.
    Select whether to publish events for All tags or Untagged only.
    Network availability - Aggregate shortage across network
    Determines how demand shortage is calculated for network-level inventory availability when searching by distribution group - either aggregated across all nodes when enabled or calculated per node by default.
    Zero quantity filter
    Ignores records with zero quantity.
    To activate this feature, toggle the Supply option or the Demand option to On.
    EDD cache
    Enables the caching of EDD calculations for use in the Product List Page (PLP).
    To activate this feature, toggle the EDD cache option.