Managing the Hybrid Gateway

Use the commands available for the IBM® Cloud Application Performance Management Hybrid Gateway service to start or stop it, to check the status, to uninstall the Hybrid Gateway, and to collect the log files if instructed by IBM Support.

About this task

These steps assume that the Hybrid Gateway installation directory is /opt/ibm/. On the system where the Hybrid Gateway is installed, take any of the following steps from the command prompt:

Procedure

  • To start the Hybrid Gateway service, enter /opt/ibm/hybridgateway/bin/hybridgateway.sh start.
  • To stop the Hybrid Gateway service, enter /opt/ibm/hybridgateway/bin/hybridgateway.sh stop.
  • To check the status of the Hybrid Gateway service, enter /opt/ibm/hybridgateway/bin/hybridgateway.sh status.
  • To uninstall the Hybrid Gateway, enter /opt/ibm/hybridgateway/bin/hybridgateway.sh uninstall.
  • To check the Hybrid Gateway log files, go to /opt/ibm/wlp/usr/servers/hybridgateway/logs.
  • To collect the Hybrid Gateway log files for IBM Support, enter /opt/ibm/hybridgateway/collectLogs.sh.
    The log files are collected and a message shows the location of the compressed log files and asks you to return them to IBM Support.