Bulk Restart for Work Orders

The bulk restart option appears when you have two or more workflows. It allows you to restart all work orders simultaneously.

Note:
  • Bulk restart will not respect the Throttle parameter that is set in the workflow configuration. See "Editing the Workflow Core Parameters" in Editing a Workflow for more information.
  1. Click Work Orders > View by Workflow.
  2. In the left pane, click the name of a workflow in the list.
    Note: Bulk restart restarts all available work orders. If you intend to use bulk restart on a specific set of work orders, click filter and enter values for the relevant fields.
  3. In the right pane, click Bulk Restart.
    Note: If the Bulk Restart button doesn't appear, there may be work orders that are currently running.
  4. Select an option for Work Order Steps and do one of the following:
    • Click WorkOrder and for Work Order Status, select a value. This action selects all the work orders with the work order status indicated and restarts the workflow from the work step indicated.
    • Click WorkStep and for Work Step Status, select a value. This action selects all the work orders with the work step status indicated and restarts the workflow from the work step indicated.
  5. Click Bulk Restart.
    A message, such as the following, appears:
    Warning: restarting 5 work order(s). Are you sure you want to continue?
    Click OK.
    A confirmation pop-up appears.
  6. Click OK.