You can view the open alerts assigned to the currently logged-in user.
Procedure
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Log in to Sterling Store Engagement.
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From the application menu bar, click the View Alerts icon.
The count on the icon indicates the number of open alerts for the currently logged-in user.
Alerts are categorized into two types: "Hot Picks" and "Nearing SLA". A separate panel is displayed
for each alert type with the count of open alerts for each type.
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Click to expand a panel and view the alerts.
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Perform the action corresponding to each alert to resolve the alert.
For example, when you expand the "Hot Pick" panel, each alert is displayed with a Pick button,
the store associate can click the button to start the picking process and resolve the alert.
