Legacy platform

Receiving inbound shipments

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You can receive inbound shipments from various sources such as vendors or other stores or warehouses.

Procedure

  1. Log in to Sterling Store Engagement and switch to the Order Fulfillment View.
  2. In the More Tasks portlet, click Receive Shipments. The Receive Shipments portlet opens.
  3. Scan the Shipment Number, Package Number, Product ID or Order Number.
    If the scan results in a single shipment, the receiving screen opens. Otherwise, a list of shipments is displayed. You can select the appropriate shipment and click Receive. Alternatively, you can use the Advanced Search option to search for inbound shipments.
  4. On the receiving screen, receive the products or packages.
    If products are displayed, perform one of the following steps:
    • Scan a product and one quantity of the product is received by default and the product panel is updated. You can increase the Received Quantity as necessary and then click Update to receive the remaining quantity of the product.
    • Select the product panel, enter the Received Quantity and click Update to manually receive a certain quantity of the product.
    If packages are displayed, perform one of the following steps:
    • Scan a package SCM and the package is successfully received.
    • Select the package and click Receive to manually receive the package.
  5. After receiving all the products or packages available in the inbound shipment, click Receive and confirm to continue.
    • If all products or packages are received, the Shipment Summary screen is displayed.
    • If there are products yet to be received, a window opens warning you that the listed products or packages are not received.

      Select Receive Later or Mark as Missing as you find appropriate and click OK to continue. The Shipment Summary screen is displayed.

    To associate important information to the shipment, you can add notes either in the receiving screen or in the Shipment Summary screen. To add notes, perform the following steps:
    1. On the receiving screen, click Add Notes. The Notes pop-up window opens. The count of notes, system-logged notes, and user-logged notes are displayed.
    2. In the Add Note box, enter an appropriate note,and select Mark Important, if required.
    3. Click Add. The shipment is updated with the note and notes that are marked important are indicated by a star icon. Click Close to close the window.
  6. Click Done.