In-store appointmentsEdit online Viewing appointmentsYou can search and view appointments from the Appointments portlet or view appointments for a customer from the customer's profile.Creating appointmentsYou can create an appointment from the Appointments portlet on the home page, Store appointments screen, or the Appointments screen in the customer context.Editing appointmentsYou can edit exiting appointments from the Appointment Summary screen.Adding notesTo record important information for appointments, a store associate can add notes.Marking an appointment completeYou can close the completed appointments by marking them complete from the Appointment Summary screen.Canceling an appointmentYou can cancel one or more appointments when a customer requests for cancellation.Sharing appointment detailsYou can share the details of appointments with customer either through mail or by providing a printed copy of the appointment summary.
