Next-generation platform

Configuring customer appeasement

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Applications Manager

Resource permissions - Enable the following resource permissions by using Applications Manager:
  • Customer appeasement - ISF000055
  • Appeasement variable amount - ISF000056
For more information, see Administering user group permissions.

Sterling Business Center

Customer appeasement reasons - Configure customer appeasement reasons for the enterprise in Sterling Business Center via System Setup > Order > Customer appeasement reasons. For more information about customer appeasement reasons, see Managing customer appeasement reasons.