SSGTZV - Documentation Index

Table of Contents

• Welcome
• IBM Sterling Store Engagement (next-generation)
  • What's new
    • Archived what's new
      • ... in 2025
      • ... in previous years
  • Overview
    • Key capabilities
      • … when Store Inventory Management is available
      • … when Store Inventory Management is unavailable
    • Views and associated portlets
    • Locations
    • Ship nodes
    • Customer service
      • Product search
      • Order capture
      • Order search
      • Order modification
      • Order cancellation
      • Customer search
      • Global search
      • Customer appeasement
      • Return and exchange orders
    • Manager Dashboard
    • Order fulfillment
      • Pick orders
      • Batch picking
      • Pack orders
      • Ship orders
      • Customer pickup
      • Shipment search
    • Inventory management
      • Receive inventory
      • Putaway inventory
      • Move inventory
      • Cycle count
      • Lookup and adjust inventory
      • Transfer inventory
      • Physical count
      • Move products in bulk
      • Reclassify inventory
    • Release schedule
    • Resolved issues
      • Archived resolved issues
        • ... in 2025
        • ... in previous years
    • Supported web browsers
    • Documentation conventions
    • Supported languages
    • Accessibility
    • Video library
  • Getting started
    • Completing common configurations
    • Launching the application
    • Switching between stores
    • Enabling SSO authentication for Google ID
  • Installing
    • Installing Sterling Store Engagement (next-generation) on certified containers
    • Installing Sterling Store Engagement using command line
  • Configuring
    • Configuring locations
    • Configuring single-location stores
    • Configuring inventory management capability in stores
    • Updating catalog data
    • Enabling metrics for the Manager Dashboard
    • Configuring customer service
      • Configuring product search
      • Configuring order capture
      • Configuring order search
      • Configuring order modification
      • Configuring customer search
      • Configuring customer appeasement
      • Configuring return and exchange orders
    • Configuring order fulfillment
      • Configuring backroom pick
      • Configuring shipment-based backroom pick
        • Configuring backroom pick shortage resolutions
          • Adding backroom pick shortage resolution
          • Modifying backroom pick shortage resolution
          • Deleting backroom pick shortage resolution
      • Configuring batch picking
      • Configuring shipment-based batch picking
      • Configuring packing orders
        • Configuring pack shipment shortage resolutions
          • Adding pack shipment shortage resolution
          • Modifying pack shipment shortage resolution
          • Deleting pack shipment shortage resolution
      • Configuring shipping orders
      • Configuring customer pickup
        • Configuring customer pickup shortage resolutions
          • Adding customer pickup shortage resolution
          • Modifying customer pickup shortage resolution
          • Deleting customer pickup shortage resolution
      • Configuring shipment search
    • Configuring inventory management
      • Configuring receive inventory
      • Configuring putaway inventory
      • Configuring move inventory
      • Configuring cycle count
      • Configuring ad hoc count
      • Configuring lookup and adjust inventory
      • Configuring transfer inventory
      • Configuring bulk inventory move
    • Configuring service level indicators
    • Configuring alerts
    • Configuring the polling interval
  • Managing
    • Managing customer service
      • Finding products
        • Viewing product details from the Customer service menu
        • Viewing product details from the Order fulfillment, Inventory management and Configurations menus
      • Capturing orders
        • Checking the availability of products
        • Adding products to cart
        • Viewing and updating the cart
        • Capturing payment details
      • Finding orders
      • Modifying orders
        • Adding a product to an order
        • Removing a product from an order
        • Editing the order line quantity
        • Replacing a product in the order with its variant
        • Editing the delivery methods
        • Modifying charges, overriding price, applying coupons, and updating gift options
        • Changing the shipping address
      • Canceling orders
      • Finding customers
      • Appeasing customers
      • Creating return and exchange orders
    • Visualizing data with Manager Dashboard
    • Managing order fulfillment
      • Picking products for orders in stores that maintain inventory
      • Picking products in Store Inventory Management (SIM)-disabled stores
      • Picking products in batches
        • Sorting while picking products in batches
        • Sorting after picking products in batches
      • Picking products in batches based on shipments in Store Inventory Management (SIM)-disabled stores
        • Sorting while picking products in batches in Store Inventory Management (SIM)-disabled stores
        • Sorting after picking products in batches in Store Inventory Management (SIM)-disabled stores
      • Packing orders
      • Shipping orders
      • Handing over customer pickup orders
      • Finding shipments
    • Managing inventory
      • Receiving inventory
        • Receiving inventory by shipments or cartons
        • Receiving inventory by products
        • Recording shortage
        • Recording overage
      • Putting away products
      • Moving inventory with a move request
      • Moving inventory on ad hoc basis
      • Moving inventory in bulk
      • Looking up and adjusting inventory
        • Looking up inventory
        • Adding products to inventory
        • Removing products from inventory
      • Transferring inventory
        • Creating a transfer order by location
        • Creating a transfer order by product
        • Viewing a pick request
        • Working on a draft transfer order
        • Finding a transfer order
        • Canceling a transfer order
        • Printing a transfer order
      • Performing cycle counts
        • Creating an ad hoc count request
        • Assigning count tasks
        • Counting products in a store
        • Approving or rejecting variance
        • Resetting count tasks
        • Canceling count tasks
    • Resolving alerts
  • Developing
    • Sterling Store Engagement home
    • Understanding the architecture of Sterling Store Engagement
    • Customizing micro front-end architecture-based user interface
      • Before you begin
      • Setting up a local development instance
        • Setting up UI middleware
        • Configuring local development server
        • Yarn commands
        • Directory layout of the application
      • SLA indicators
      • Customizing login page
      • Customizing title in the browser tab
      • Customizing by configuration
        • Custom redirection for mashup errors
        • Disabling tooltips for barcode scanner
      • Customizing portlets
        • Before you begin
        • Creating a portlet
        • Modifying application-provided portlets
        • Refreshing portlet
        • Associating new portlets with an appropriate view
        • Adding a new view and portlet
          • View-Portlet registration
          • Adding icon fonts for a new view
        • Hiding portlets
        • Displaying count badges for custom mini portlets
        • Displaying only mini portlets in the home page
        • Managing mini portlet expansion behavior
      • Adding a flow
        • Loading bundles for a new feature module
        • Updating import-maps and routes.json
        • Navigating to routes created in new flow
      • Modifying application-provided JSON files
      • Modifying translation bundle entries for the application-defined components
      • Modifying application-provided screens
      • Modifying application-provided wizard screens
      • Route guard changes when extending routes
      • Adding a modal component
      • Modifying application-provided modals
      • Modifying application-provided navigation bar
        • Adding a menu option
        • Customizing navigation bar through override extensibility
        • Overriding default logos in navigation bars
      • Modifying application-provided functional components
      • Modifying application-provided components
      • Adding or updating custom date formats
      • Customizing the application style
        • Rebranding the application
      • Integrating peripheral devices
        • Setting up a Cordova project
        • Completing application-side changes
      • Overriding the application-provided help link
      • Using third-party libraries
      • Working with mashups
        • Interface contracts of mashup layer
        • Mashup layer classes
        • Mashup XML metadata
        • Extending mashups
      • Testing your customizations
      • Migrating existing JSON files
      • Login methodologies
      • Consuming application-provided code changes
      • Extending localization
    • Extracting customizations
      • Integrating with existing CI/CD pipeline
    • Customizing and deploying certified containers
    • Deploying customization
    • Upgrading Angular versions
      • Upgrading to Angular version 15
      • Upgrading to Angular version 18
      • Upgrading to Angular version 20
    • Implementing
      • Authenticating Store Inventory Management REST APIs
        • Accessing REST API documentation
      • Implementing customer service tasks
        • Implementing global search
        • Implementing product details
        • Implementing order capture
          • Adding products to cart by using the Check out portlet
          • Adding products to the cart from Product details page
          • Viewing the cart
          • Modifying product quantity
          • Adding and modifying and charges
          • Applying and modifying gift options
          • Identifying the customer
          • Editing the delivery method
          • Applying coupons
          • Adding and viewing order notes
          • Reserving availability
          • Capturing payment
          • Viewing order summary 
            • Printing receipts
            • Emailing receipts
            • Adding notes
            • Tracking orders
            • Canceling orders
        • Implementing order modification
        • Implementing address capture and display
        • Implementing order search
        • Implementing customer search
        • Implementing customer appeasement
        • Implementing return and exchange orders
      • Implementing order fulfillment tasks
        • Implementing backroom pick
        • Implementing shipment-based backroom pick in Store Inventory Management (SIM)-disabled stores
        • Implementing batch pick
        • Implementing shipment-based batch pick in Store Inventory Management (SIM)-disabled stores
          • Implementing batch pick execution - Sort while pick
          • Implementing batch pick execution - Sort after pick
        • Implementing pack orders
        • Implementing ship orders
        • Implementing shipment search
        • Implementing customer pickup
      • Implementing inventory management tasks
        • Implementing receive inventory
          • Implementing receive inventory by products
        • Implementing putaway inventory
        • Implementing inventory move with move requests
        • Implementing inventory move on ad hoc basis
        • Implementing inventory lookup
        • Implementing transfer order by product
        • Implementing bulk inventory move
      • Implementing alerts
      • Implementing the Notes widget
    • (Deprecated) Customizing user interface
      • Assumptions
      • Documentation conventions
      • Setting up the UI middleware
      • Setting up a local instance for development
        • Cookie settings in browsers for local development
        • Enabling CORS for local environment
        • IDE recommendations
        • Directory layout of the application
        • Yarn and Angular CLI commands
        • Importing components and directives from Core and Shared modules
        • Importing statement convention in a feature component or service
      • Upgrading to Angular 11
      • Launching Sterling Store Engagement from another application
      • Extending the user interface
        • Adding a new view and portlet
          • View-Portlet registration
          • Adding icon fonts for a new view
        • Extending the application menu and navigation bars
          • Extending the navigation bar
          • Extending the application menu
        • Extending alerts
          • Adding new alert types
          • View-Alert registration
          • Sample use cases for customization of alerts
          • General guidelines for customizing alerts
        • Extending the Notes widget
        • Extending global search
          • Sample use cases for customization of global search
        • Extending order search
          • Adding custom order statuses to the filter criteria
          • Adding custom sort options to order search results page
        • Extending order tracking
        • Extending customer search
          • Adding custom order statuses to the filter criteria
          • Adding custom sort options to orders in the customer profile page
        • Extending product details
          • Extending the Product details page
            • Sample use cases for customizing the Product details page
          • Extending the Product details panel
            • Sample use cases for customizing the Products details panel
        • Extending address capture
        • Extending address display
        • Extending payment methods
          • Sample use cases for customization of Payment capture page
        • Extending customer appeasement
        • Modifying application-provided portlets
        • Modifying application-provided components
        • Naming conventions and best practices
        • Best practices and sample code
        • Module extensibility
        • Adding a new flow or module
          • Creating a module
          • Loading bundles for a module
          • Creating a routing component
          • Creating a service
        • Adding a modal component
        • Translating bundle entries
          • Defining a bundle entry for a new custom portlet
          • Defining a bundle entry for new components of new module or flow
          • Defining a bundle entry for an existing component or module
        • Extending localization
        • Modifying application-provided page components
        • Adding custom components, pipes, providers, and directives in application-provided shared module
        • Using custom directives, pipes, components, providers of shared module in custom components of custom module or flow
        • Using custom directives, pipes, components, providers of shared module in application-provided components
        • Displaying count badges for Custom Mini Portlets
        • Extending related tasks
        • Web push notifications (WPN)
      • Working with mashups
        • Interface contracts of mashup layer
        • Mashup layer classes
        • Mashup XML metadata
        • Extending mashups
      • Refreshing portlet
      • Integrating peripheral devices
        • Setting up the environment
        • Setting up a cordova project
        • Application-side changes
      • Customizing the appearance of the application
        • Rebranding the application
      • Extracting customizations
  • Integrating
    • Inventory updates from Store Inventory Management to Sterling Intelligent Promising Inventory Visibility
    • Integrating IBM Sterling Order Management System with Store Inventory Management microservice
    • Outbound events integration
    • Subscribing to outbound events by using webhooks
      • Understanding Sterling Store Engagement events
        • Pick request events
        • Count events
        • Putaway events
        • Move inventory request events
        • Move inventory event
        • Inventory adjustment events
        • Deprecated Inventory snapshot events
        • Inventory snapshot events V2
      • Configuring outbound webhooks to subscribe to events
    • Inventory snapshots
    • Purging transactional data
    • Physical inventory count
    • Inventory audit service
    • Launching Sterling Store Engagement from another application
  • Performance and tuning
  • Troubleshooting
    • Gathering logs
    • Troubleshooting issues
      • Customization issues
  • Transitioning from Sterling Store Engagement (legacy)
    • Before you begin
    • Functionality comparison
      • Transitioning functionality from Dojo to Angular framework
      • Transitioning functionality from AngularJS to Angular framework
    • Technical comparison
      • Transitioning from Dojo to Angular
      • Transitioning from AngularJs framework to Angular framework
    • Deprecation Dojo and AngularJS
• IBM Sterling Store Engagement (legacy)
  • What's new
  • Overview
    • Order capture
    • Batch pick
    • Ship from store
      • Backroom pick
      • Pack orders
      • Unpack packages
      • Ship packages
    • Customer pickup
    • Return and exchange orders
    • Store manager dashboard
    • Clienteling
    • Customer service features
    • In store receiving
    • Appointments
    • What's changed
    • Documentation conventions
    • Accessibility
  • Installing fix packs using the GUI on Windows, UNIX, or Linux
  • Installing fix packs using command line on Windows, UNIX, or Linux
  • Applying fix packs
    • Sterling Order Management Software fixes by fix pack version
    • Sterling Store Engagement fixes by fix pack version
      • 6 October 2023 (10.0.0.19 (On premises) and 23.3.9.0 -10.0.2309.1 (SaaS))
      • 7 July 2023 (10.0.0.18 (On premises) and 23.2.6.1-10.0.2306.1 (SaaS))
      • 7 April 2023 (23.1.3.1-10.0.2303.1 (SaaS))
      • 10.0.0.17
      • 10.0.0.16
      • 10.0.0.15
      • 10.0.0.14
      • 10.0.0.13
      • 10.0.0.12
      • 10.0.0.11
      • 10.0.0.10
      • 10.0.0.9
      • 10.0.0.8
      • 10.0.0.7
      • 10.0.0.6
      • 10.0.0.5
      • 10.0.0.4
      • 10.0.0.3
      • 10.0.0.2
      • 10.0.0.1
  • Deploying
    • Deploying Sterling Store Engagement
    • Deploying the enterprise archive package
    • Configuring properties for Sterling Store Engagement
  • Configuring
    • Managing backroom pick rules
      • Configuring backroom pick rules
      • Manage backroom pick shortage resolutions
        • Adding backroom pick shortage resolution
        • Modifying backroom pick shortage resolution
        • Deleting backroom pick shortage resolution
    • Managing customer pickup rules
      • Manage customer pickup verification criteria
        • Adding customer pickup verification criteria
        • Modifying customer pickup verification criteria
        • Deleting customer pickup verification criteria
      • Manage customer pickup shortage resolutions
        • Adding customer pickup shortage resolution
        • Modifying customer pickup shortage resolution
        • Deleting customer pickup shortage resolution
    • Managing batch picking rules
      • Setting up barcode translation preferences
    • Managing packing rules
      • Manage pack shipment shortage resolutions
        • Adding pack shipment shortage resolution
        • Modifying pack shipment shortage resolution
        • Deleting pack shipment shortage resolution
      • Manage parcel carrier preferences
        • Creating parcel carrier preferences
        • Modifying parcel carrier preferences
        • Deleting parcel carrier preferences
      • Enabling packing without searching for orders
      • Displaying the Order Summary screen
    • Managing unpacking rules
      • Manage unpack reasons
        • Adding unpack reasons
        • Modifying unpack reason
        • Deleting unpack reason
    • Setting up product display options
    • Configuring service level indicators
      • Adding a service level indicator
      • Modifying a service level indicator
      • Deleting a service level indicator
    • Setting up polling interval
    • Configuring batches
      • Manage department groups
        • Creating department groups
        • Modifying department groups
        • Deleting department groups
    • Configuring fulfillment options
    • Configuring display options
    • Configuring store hub rules
    • Configuring store payment rules
    • Configuring returns
      • Configuring return rules
      • Configuring return override reasons
      • Configuring restocking fees
    • Setting up clienteling rules
  • Security
    • Authentication
      • Implementing authentication
      • Interface contracts of the underlying UI framework - authentication
      • Interface contracts of the underlying UI framework - post authentication
      • Bypassing authentication for a URI
    • Authorization
      • Implementing authorization
      • Interface contracts of the underlying UI framework - authorization
    • Adding login pages
    • Supporting multiple guest users
    • Adding request validators
    • Cross site request forgery
    • Protecting against CSRF attacks
    • Enabling cross-frame protection
    • Authorization - resource and resource permission
    • Mashup security
  • Developing
    • Sterling Store Engagement home
    • Global search
    • Order fulfillment tasks
      • Batch pick
        • View batches in a store
        • Sort while pick
        • Sort after pick
        • Single order pick
        • Sample: Implementing custom shortage reasons
      • Backroom pick
      • Customer pickup
      • Pack orders
      • Ship orders
      • In store receiving
        • View shipments
        • Search shipments
        • Receive shipments
        • Record damage for package or product
        • Undo receive for package or product
        • Mark a product as undamaged
        • Implementation
      • My tasks
      • Shipment summary
    • Customer service tasks
      • Order capture
        • Solution
          • Add products to cart
          • View or modify cart details
          • Capture payment
          • View order summary
          • Close order capture
        • Device-specific details
        • Implementation
          • Verify address
      • Returns and exchanges
        • Solution
        • Device-specific details
        • Implementation
      • View or modify an order
        • Edit order line quantity
        • Add a new product
        • Cancel an order line
        • Change variation product
        • Add notes to an order
        • Cancel an order
        • Change delivery method
        • Change pickup store
        • Apply promotions or coupons
        • Change shipping address
        • Appease customer
        • Capture payment
        • Implementation
      • Clienteling
        • Identify a customer
        • Customer profile
        • Product details
        • Order history
        • Appointments
        • Notes
        • Implementation
      • In-store appointments
    • View manager dashboard
    • Alerts
    • SLA indicators
    • Product images in the application
    • General printing behavior
    • Pagination
    • Manage user interface cache busting
    • Launching Sterling Store Engagement from another application
      • Launching Sterling Store Engagement from another application for Dojo
      • Launching Sterling Store Engagement from another application for AngularJS
    • Developing customizations
      • Setting up a developer toolkit environment
      • Customizing Dojo components
        • Application architecture
        • Accessing JavaScript documentation
        • Customizable components
          • Differential extensibility
            • Overview of the extensibility workbench
            • Setting up your extension programming environment
              • Starting the IBM Extensibility Workbench
            • Color code and its significance
            • Verify resource permission
            • Adding widgets
            • Adding a screen reference in the application-provided screen
            • Adding resource identifiers for a widget
            • Rearranging widgets
            • Hiding widgets
            • Making an input widget mandatory or non-mandatory
            • Making an input widget read-only
            • Disabling widgets
            • Unmodifiable properties of the application-provided widgets
            • Deleting widgets
            • Restoring widgets
            • View screen and extension details
            • Managing custom namespaces
            • Manage related tasks in a screen
            • Managing literals
            • Modifying literals on non-extensible screens
            • Customize controllers
              • InitController components
                • Server-side InitController component
                • Client-side InitController component
              • BehaviorController component
                • Server-side BehaviorController component
                • Client-side BehaviorController component
              • Differential customization on controllers
                • Replace mashups for a screen in controllers
                • Add mashups to the application-provided controllers
            • Managing static bindings in the application-provided screens
            • Refresh an application-provided screen in an editor or a wizard page
            • Customizing repeating panels or screens
            • Overview of an identifier screen
              • Files required to create an identifier screen
              • Attributes in identifier screen files
            • Utils for customizing Sterling Store Engagement
            • Creating an identifier screen
              • Adding an identifier screen to the application
              • Overriding an existing identifier screen with another screen
            • Adding a new identifier to an existing identifier screen
            • Overriding an identifier with another for the same screen
            • Selecting widgets
            • List of widgets
            • Adding widgets to an identifier screen
            • Editing widget properties in an identifier screen
            • Moving widgets in an identifier screen
            • Deleting widgets in an identifier screen
            • Mashup layer
              • Interface contracts of mashup layer
              • Mashup layer classes
              • Mashup XML metadata
              • Authorization and transaction management handled by the mashup layer
            • Extend mashups
              • Managing custom mashups using the Extensibility Workbench
              • Extending mashups for an organization
              • Extending mashups by using differential extensibility
              • Using a custom mashup merger
            • Events and subscribers
            • Managing local or global events
            • Managing subscribers using IBM Extensibility Workbench
          • Override extensibility
            • Manipulate the application-provided API input or output
            • Access global data
            • Modify the model data for application-provided screens
            • Create model data namespaces for application-provided screens
            • Creating and using the custom utility methods
            • Replace an application-provided screen with a custom screen
            • Copy and customize the application-provided screen
            • Create custom screens
              • IFrame widget
            • Create custom editors
            • Customize search screens
            • Wizard overview
            • Wizard definition
            • Wizard user interface
            • Wizard widget
            • Creating a wizard
            • Modifying a wizard flow
            • Extending mashups for an organization
            • Extending mashups by using override extensibility
            • Using a custom mashup merger
            • Pagination
            • Hot keys
          • Enabling formatting for phone number fields
          • Rebranding the application
          • Modifying the color and layout of the application
          • Customizing the user interface with LESS and property files
        • Overview of data validation
        • Disabling data validation
        • Bypassing data validation for an URI
        • Data validation in the application
        • Implementing data validation
        • Defining regular expressions in datatypes XML file
        • Define regular expressions in XML files
          • Define regular expressions in the application
          • Regular expressions for open form widgets in the application
          • Regular expressions for non open form widgets
        • Registering regular expressions
        • Defining validation rules in datatypes XML file
        • Externalizing validation rules defined in the datatypes XML file
        • Defining validation rules in XML files
          • Validation rules
        • Defining abstract validation rules
        • Extending abstract validation rules
        • Registering validation rules
        • Overriding regular expressions
        • Overriding validation rules
        • Defining an adapter to find validation rules
        • Defining URI-based adapter to find validation rules
        • Deleting registered validation rules
        • Exception handling
          • Defining error messages
          • Customizing error messages
          • Localizing error messages
          • Defining custom regular expression error message provider
        • Localizing validation rules
        • Customize cookie value validation
        • Defining user interface validation
          • User interface validation for open form widgets
        • Implement user interface validation for open form widgets
      • Customizing AngularJS components
        • Application architecture
        • Conventions
          • File extension naming conventions
          • Documentation conventions
          • General note on extensibility
          • Guidelines for JSP extensibility
          • Guidelines for home page extensibility
        • Prerequisites
          • Assumptions
          • Accessing JS documentation
          • Creating folders
          • Installing gulp
          • Configuring gulp
          • Deploying customization
        • Impact of updates to JavaScript/CSS framework
        • Customizable components
          • Application container
          • Accessing application information
          • Mashups
            • Extending mashups by using differential extensibility
            • Extending mashups by using override extensibility
          • Routing
          • Screens
            • Creating a screen
            • Modifying a screen
            • Launching a screen
          • Modals
            • Creating a modal
            • Modifying a modal
            • Launching a modal
          • Wizards
            • Creating a wizard
            • Modifying a wizard
            • Launching a wizard
          • Home page portlets
            • Behavior of portlets and backward compatibility
            • Migration considerations
          • Login page changes
          • Pagination
        • Performing validations
          • Validating resource permissions
          • Validating rules
          • Validating data type
        • Translating bundle entries
        • Support for localization
        • Printing
          • Implementing a print service
          • Invoking a print service
        • Testing CSS in application WAR
        • Working with themes
        • Rebranding the application
        • Customizing the application styling
        • Replacing the existing font icons
        • Deploying customization
      • Building and deploying your customizations
      • Testing your customizations
      • Shortcuts to test customizations
    • Developing customizations
      • Setting up a developer toolkit environment
      • Customizing Dojo components
        • Application architecture
        • Accessing JavaScript documentation
        • Customizable components
          • Differential extensibility
            • Overview of the extensibility workbench
            • Setting up your extension programming environment
              • Starting the IBM Extensibility Workbench
            • Color code and its significance
            • Verify resource permission
            • Adding widgets
            • Adding a screen reference in the application-provided screen
            • Adding resource identifiers for a widget
            • Rearranging widgets
            • Hiding widgets
            • Making an input widget mandatory or non-mandatory
            • Making an input widget read-only
            • Disabling widgets
            • Unmodifiable properties of the application-provided widgets
            • Deleting widgets
            • Restoring widgets
            • View screen and extension details
            • Managing custom namespaces
            • Manage related tasks in a screen
            • Managing literals
            • Modifying literals on non-extensible screens
            • Customize controllers
              • InitController components
                • Server-side InitController component
                • Client-side InitController component
              • BehaviorController component
                • Server-side BehaviorController component
                • Client-side BehaviorController component
              • Differential customization on controllers
                • Replace mashups for a screen in controllers
                • Add mashups to the application-provided controllers
            • Managing static bindings in the application-provided screens
            • Refresh an application-provided screen in an editor or a wizard page
            • Customizing repeating panels or screens
            • Overview of an identifier screen
              • Files required to create an identifier screen
              • Attributes in identifier screen files
            • Utils for customizing Sterling Store Engagement
            • Creating an identifier screen
              • Adding an identifier screen to the application
              • Overriding an existing identifier screen with another screen
            • Adding a new identifier to an existing identifier screen
            • Overriding an identifier with another for the same screen
            • Selecting widgets
            • List of widgets
            • Adding widgets to an identifier screen
            • Editing widget properties in an identifier screen
            • Moving widgets in an identifier screen
            • Deleting widgets in an identifier screen
            • Mashup layer
              • Interface contracts of mashup layer
              • Mashup layer classes
              • Mashup XML metadata
              • Authorization and transaction management handled by the mashup layer
            • Extend mashups
              • Managing custom mashups using the Extensibility Workbench
              • Extending mashups for an organization
              • Extending mashups by using differential extensibility
              • Using a custom mashup merger
            • Events and subscribers
            • Managing local or global events
            • Managing subscribers using IBM Extensibility Workbench
          • Override extensibility
            • Manipulate the application-provided API input or output
            • Access global data
            • Modify the model data for application-provided screens
            • Create model data namespaces for application-provided screens
            • Creating and using the custom utility methods
            • Replace an application-provided screen with a custom screen
            • Copy and customize the application-provided screen
            • Create custom screens
              • IFrame widget
            • Create custom editors
            • Customize search screens
            • Wizard overview
            • Wizard definition
            • Wizard user interface
            • Wizard widget
            • Creating a wizard
            • Modifying a wizard flow
            • Extending mashups for an organization
            • Extending mashups by using override extensibility
            • Using a custom mashup merger
            • Pagination
            • Hot keys
          • Enabling formatting for phone number fields
          • Rebranding the application
          • Modifying the color and layout of the application
          • Customizing the user interface with LESS and property files
        • Overview of data validation
        • Disabling data validation
        • Bypassing data validation for an URI
        • Data validation in the application
        • Implementing data validation
        • Defining regular expressions in datatypes XML file
        • Define regular expressions in XML files
          • Define regular expressions in the application
          • Regular expressions for open form widgets in the application
          • Regular expressions for non open form widgets
        • Registering regular expressions
        • Defining validation rules in datatypes XML file
        • Externalizing validation rules defined in the datatypes XML file
        • Defining validation rules in XML files
          • Validation rules
        • Defining abstract validation rules
        • Extending abstract validation rules
        • Registering validation rules
        • Overriding regular expressions
        • Overriding validation rules
        • Defining an adapter to find validation rules
        • Defining URI-based adapter to find validation rules
        • Deleting registered validation rules
        • Exception handling
          • Defining error messages
          • Customizing error messages
          • Localizing error messages
          • Defining custom regular expression error message provider
        • Localizing validation rules
        • Customize cookie value validation
        • Defining user interface validation
          • User interface validation for open form widgets
        • Implement user interface validation for open form widgets
      • Customizing AngularJS components
        • Application architecture
        • Conventions
          • File extension naming conventions
          • Documentation conventions
          • General note on extensibility
          • Guidelines for JSP extensibility
          • Guidelines for home page extensibility
        • Prerequisites
          • Assumptions
          • Accessing JS documentation
          • Creating folders
          • Installing gulp
          • Configuring gulp
          • Deploying customization
        • Impact of updates to JavaScript/CSS framework
        • Customizable components
          • Application container
          • Accessing application information
          • Mashups
            • Extending mashups by using differential extensibility
            • Extending mashups by using override extensibility
          • Routing
          • Screens
            • Creating a screen
            • Modifying a screen
            • Launching a screen
          • Modals
            • Creating a modal
            • Modifying a modal
            • Launching a modal
          • Wizards
            • Creating a wizard
            • Modifying a wizard
            • Launching a wizard
          • Home page portlets
            • Behavior of portlets and backward compatibility
            • Migration considerations
          • Login page changes
          • Pagination
        • Performing validations
          • Validating resource permissions
          • Validating rules
          • Validating data type
        • Translating bundle entries
        • Support for localization
        • Printing
          • Implementing a print service
          • Invoking a print service
        • Testing CSS in application WAR
        • Working with themes
        • Rebranding the application
        • Customizing the application styling
        • Replacing the existing font icons
        • Deploying customization
      • Building and deploying your customizations
      • Testing your customizations
      • Shortcuts to test customizations
    • Peripheral device integration
  • Managing
    • Using the home page
    • Resolving alerts
    • Searching an order
    • Searching a product
    • Searching a shipment
    • Viewing shipment summary
    • Performing backroom pick
    • Batch pick
      • Sorting products while picking
      • Sorting products after picking
    • Enabling customer pickup
      • Printing a customer pickup acknowledgment
    • Packing orders
    • Shipping orders
    • Viewing my tasks
    • Order capture
      • Creating an order
      • Performing a check out
    • Return and exchange orders
      • Creating a return order
      • Creating an exchange order
    • Order modification
      • Adding a product to an order
      • Canceling a product from an order
      • Editing order line quantity
      • Changing a variation product
      • Changing delivery method
      • Change pickup store
      • Changing order address
      • Changing orderline address
      • Adding promotions or coupons
      • Appeasing a customer
    • In-store receiving
      • Viewing shipments
      • Searching inbound shipments
      • Receiving inbound shipments
      • Receiving all
      • Undoing receive for product or package
      • Recording damage for packages
    • Canceling an order
    • Viewing and adding notes
    • Viewing the manager dashboard
    • Viewing orders from dashboard
    • Clienteling
      • Identifying a customer
      • Viewing a customer profile
      • Viewing mini cart
      • Viewing product details from customer profile
      • Adding products to an order from customer's profile
      • Managing customer notes
      • Viewing order history
      • Viewing appointments from customer profile
    • In-store appointments
      • Viewing appointments
      • Creating appointments
      • Editing appointments
      • Adding notes
      • Marking an appointment complete
      • Canceling an appointment
      • Sharing appointment details