Legacy platform

Adding pack shipment shortage resolution

Edit online

You can add a pack shipment shortage resolution.

Procedure

  1. Perform the following steps to view store administration rules:
    1. Log in to Sterling Business Center as a system administrator.
    2. From the Organization menu, select the organization for which you want to apply the rules.
    3. Click System Setup. The System Setup home page opens.
    4. Expand the Store Administration menu. A list of store administration rules is displayed.
  2. Expand the Store Packing Rules menu, and then click Pack Shipment Shortage Resolution. The Pack Shipment Shortage Resolution window opens. You can view the existing pack shipment shortage resolutions. By default, the "Inventory Shortage" and "Pack Later" shortage resolutions are defined.
  3. Click Add to create a pack shipment shortage resolution. The New Value window opens.
  4. In the Shortage Resolution field, enter a value to identify the pack shipment shortage resolution.
  5. In the Shortage Resolution Name field, enter the name that helps a store associate to select the appropriate shortage resolution during the packing process.
  6. In the Shortage Resolution Description field, describe the shortage resolution.
    Note: If you are configuring Cancel as a shortage reason, you must also configure cancellation reasons by using Sterling Business Center. For more information about creating cancellation reason codes, see Adding cancellation reason codes.